We're new — here's how we work
Cambria Tech Ltd is a new company, so we won’t pretend to have a wall of five-star reviews yet. What we can tell you is how we work, so you know what to expect before you get in touch.
- We turn up. Callout is the default, not a premium add-on.
- We diagnose before we quote. You'll get a clear, upfront price before any work starts — no surprises on the invoice.
- We tell you the real problem, even if it's not the one you called about.
- We give you a proper invoice, from a registered UK company with a business bank account — not a scribbled note.
When a "printer problem" wasn’t a printer problem
A local organisation called us about a printer that kept jamming. Engineers had been out repeatedly under a maintenance contract, parts had been replaced, and they’d even been told to switch to more expensive paper. Nothing fixed it for long.
We had a look and found a faint strip of toner smudging along the edge of every page, and a touch of moisture on the rollers. That pointed us somewhere the printer engineers hadn’t thought to check: the room itself. A hygrometer confirmed high humidity in both the print room and the paper store next door.
A walk around the building told the rest of the story — failed guttering, damp pointing on an old stone wall, and a blocked drain hidden under years of moss. Water was getting in, the air was damp, and the printer was just the first thing to show it.
We fixed the cheap things first — cleared the gutters, put in a dehumidifier — then arranged the drainage repair and repointing. Within weeks the printer worked fine, and the room stopped needing daily attention.
It’s a good example of how we work: we’d rather find the real problem than keep treating the symptom.
Whatever you’re dealing with — a computer that won’t behave, a network that keeps dropping, or a box of old photos you’ve been meaning to deal with — get in touch and we’ll take a proper look.
